Please review our policies. If you have any questions or concerns please feel free to contact us at (585) 734-2639.
A credit card is required to hold all appointments.
Please call (585) 734-2639 during business hours to schedule your appointment.
Arrive 15 minutes early prior to appointment.
This allows for completion of the client intake form, consultation with your massage therapist and gives you time to relax and unwind before your treatment begins. A late arrival may require a reduced appointment time (at scheduled price) with respect to the clients that are scheduled after you.
Cancellation / Rescheduling
Please provide 24 hour notice for cancellation of services. Failure to notify us within 24 hours will result in a $15 re-booking fee.
Forms of Payment:
We accept cash or Visa, Mastercard, American Express, Discover, Apple Pay, Android Pay and Serenity Massage By Jodi gift certificates. Sorry we do not accept personal checks. Gratuities are not included in the value of the services and are at the discretion of the client.
Minors Age Restriction
Anyone under the age of 18 will require a parent or legal guardian present and a release form to be signed prior to services. minors under the age of 16 require a parent or legal guardian present in the treatment room during the massage session.
Pregnancy or Medical Conditions:
Please mention any medical information or concerns when you book an appointment. Certain massage treatments may not be advisable for you. Before your treatment begins we require a client intake form which includes a medical section to be completed and your therapist will review it with you prior to your treatment. If you are pregnant, massage services are provided only if you are beyond your first trimester (twelve weeks).
Jewelry / Valuables:
If possible, please leave your jewelry and valuables at home as you will not need them during your massage treatment. However, if you have such items, be mindful of not leaving them behind in the massage room. Serenity Massage By Jodi is not responsible for any items misplaced or left behind.
We strive to create a stress-free, relaxing atmosphere for our clients. Our therapists are well trained in the “art of draping” which means that they leave the treatment room while you get undressed (to your comfort level) and under the sheet on the massage table, and they keep you covered at all times except for the area of the body they are massaging. They also leave the treatment room before you get up from the table.
Located in the charming town of Pittsford, New York, Serenity Massage By Jodi proudly serves Rochester and the surrounding areas massage needs.
640 Kreag Road
Pittsford, NY 14534
Copyright © 2018 Serenity Massage By Jodi. All rights reserved.